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床墊保養(yǎng)方法

2017-09-05


認(rèn)清保養(yǎng)床墊方法,確保質(zhì)保服務(wù)有效(Mattress care instructions that can help preserve warranty rights)
宜( DO ):選用結(jié)構(gòu)穩(wěn)固耐用的床架。舊床架如不能支撐床墊重量,可引致床墊下陷變形。

( Do use a supportive, rigid, non-yielding foundation. An old foundation unit may not provide sucient support. Your mattress may become sagged if a non-supportive foundation is used. )

床架中間位置、前、后及兩側(cè)均需具足夠承托能力。

( Do use a foundation that can fully support the centre, head, foot, and sides of the mattress. )

配置床墊保護(hù)套,以免床墊受污損。

( Do use a quilted protector pad on your mattress at all times to avoid stains. )


忌( DO NOT ):請(qǐng)勿移除床墊上的產(chǎn)品標(biāo)簽及標(biāo)志,以便日后進(jìn)行質(zhì)保服務(wù)時(shí)用于識(shí)別。

Do not remove the white law label or the model name label. These labels serve as a means of identication to establish your warranty rights.

請(qǐng)勿折疊或扭曲床墊,亦不可在床墊上站立或跳躍。

Do not bend or fold, stand or jump on the mattress as damage can occur.

請(qǐng)勿使用一般家用清潔劑洗刷床墊,因其可能破壞部分床墊物料。

Do not use cleaning fluids on your mattress; it may damage some of the materials.

艾綠產(chǎn)品質(zhì)保卡(sleeptherapy Warranty Card)
多謝閣下選購(gòu)艾綠sleeptherapy®產(chǎn)品。跟全球深信優(yōu)質(zhì)寢具能提升睡眠品質(zhì)的顧客一樣,您將享有艾綠帶來(lái)的頂級(jí)睡眠享受。

Thank you for your recent purchase of a sleeptherapy sleep system. With your selection, you join millions of people around the world who believe that a superior sleep system makes a difference in the quality of sleep.

質(zhì)保服務(wù)登記(Warranty Registration)
請(qǐng)瀏覽艾綠網(wǎng)址sanguofeng.cn,在送貨日后14天內(nèi),登入“客戶服務(wù)”內(nèi)“網(wǎng)上質(zhì)保登記”進(jìn)行登記。 您亦可填妥本質(zhì)??ǎ谒拓浫蘸?4天內(nèi)與發(fā)票副本共同寄回本司。跟進(jìn)質(zhì)保服務(wù)時(shí),須出示購(gòu)物單據(jù),敬請(qǐng)妥善保存單據(jù)正本。

Please visit sanguofeng.cn, click ”Customer Service”, then “Online warranty registration” to complete the registration within 14 days after acknowledgement receipt of the product. Alternatively, you may complete and return this warranty card with a copy of invoice to us within 14 days after acknowledgement receipt of the product. Please keep the original sales invoice to validate the warranty.

10年彈簧結(jié)構(gòu)質(zhì)保服務(wù)(10 - Year Limited Warranty)
所有艾綠彈簧床墊及彈簧床架均享有10年期內(nèi)彈簧結(jié)構(gòu)質(zhì)保服務(wù)。10年質(zhì)保期將由送貨日期起計(jì)算,首2年內(nèi)艾綠將酌情提供免費(fèi)的產(chǎn)品維修或更換,由第3年首日至第10年,所有維修或更換服務(wù)將收取「產(chǎn)品屆時(shí)售價(jià)一成,乘以已購(gòu)買(mǎi)年期」作為更換費(fèi)用。 唯質(zhì)保期內(nèi),顧客需繳付更換產(chǎn)品的運(yùn)輸費(fèi)用。 如相同型號(hào)產(chǎn)品或物料缺貨,艾綠sleeptherapy®有權(quán)以相近的型號(hào)或物料取代,售價(jià)差額將由顧客承擔(dān)。

sleeptherapy® mattresses and box springs are covered by a 10-year limited warranty. This warranty only covers product defects of a structural and manufacturing nature. Warranty period starts on the delivery date of the product. During the first two years of the warranty period, www.sleeptherapy will, at its discretion, repair or replace a defective product for free.From the third to the tenth year, a repair or replacement fee will be charged, at the number of years of ownership times one tenth of the prevailing official retail price. Under the warranty period, transportation cost for delivering the replacement will be borne by the customer. In case an identical model or material is not available, sleeptherapy reserves the right to substitute a comparable model or material,and the the price difference shall be borne by the customer.

本質(zhì)保服務(wù)不包括以下各項(xiàng)(This warranty does not apply to and excludes)
  • 個(gè)人對(duì)床墊軟硬程度的喜好。

    Firmness preference of the product.

  • 床墊綿層正常壓縮,而壓縮少於38mm(約1.5英寸)。

    Normal body impression(s) of 38 mm (~1.5") or less.

  • 個(gè)人對(duì)床墊軟硬程度的喜好。

    Firmness preference of the product.

  • 產(chǎn)品經(jīng)弄污、燃燒、染色、人為損壞或保養(yǎng)不當(dāng),包括坐在床緣上、折疊、扭曲床墊或在床墊上跳躍等。

    A product that is soiled, burnt, stained or has received obvious abuse or improper care, such as sitting on the product's edges,folding, bending,standing or jumping on the product.

  • 表面布料、床側(cè)定型鋼絲。

    Cover (fabric), bent borders / grid wires.

  • 床墊邊緣手挽。部分床墊兩旁裝有調(diào)整床墊位置用途的手挽。手挽設(shè)計(jì)不能負(fù)重,切勿以手挽搬運(yùn)或翻調(diào)床墊。

    Mattress handles.The handles are designed for positioning the mattress only.Never use the handles to support the weight of the mattress.

  • 床墊因選用承托力欠佳的床架(如網(wǎng)底床架、 「 排骨」 床架),或床架尺碼不符而引致的損耗。

    A mattress not used with a proper foundation. Examples of an improper foundation include net or slat type bed frame,a foundation of a different size, and a foundation that provides inadequate support to the mattress etc.

  • 電動(dòng)按摩床。

    Adjustable bed.

  • 質(zhì)保服務(wù)相關(guān)的運(yùn)輸、檢查及搬運(yùn)費(fèi)用。

    Transportation, inspection, or removal costs of the product.

  • 中國(guó)地區(qū)以外的質(zhì)保申請(qǐng)。(產(chǎn)品在中國(guó)大陸地區(qū)以外使用。)

    Claims made outside China.(Products used outside of mainland China.)

  • 沒(méi)有完成網(wǎng)上登記或質(zhì)??](méi)有連同發(fā)票副本寄回。

    On-line registration is not completed or the warranty card & a copy of invoice have not been returned to Simmons.